This topic contains 3 replies, has 3 voices, and was last updated by  Ellen 2 months, 2 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #15402

    PauCardona
    Participant

    Hi Hellen,

    First of all, I’m coming from the WPBakery support guys, and they are asking me to confirm if there’s any known incompatibility between ronneby 3.2.7 and Chrome or WPBakery.

    This is the whole story:

    I recently noticed that http://www.valuaweb.com didn’t show text and other WPB elements, turns out I had to update PHP, and both WPB and Ronneby. In doing so I could see everything again in firefox, safary and other browsers except for chrome.

    Now, I have another website both with ronneby and WPB, http://www.paucardona.com, that never stopped showing content, and also had PHP updated. Only difference, is I didn’t update Ronneby (3.2.4) and WPB (6.2 and they’re at 6.3).

    So now I need to know what to do to get Valua to show content also on Chrome, and how to update in Paucardona with security.
    Thanks in advance!
    Pau

    #15404

    Ellen
    Keymaster

    Hello PauCardona!

    Please update the theme up to the current 3.2.8 version as you have faced with the compatibility issue (related to WordPress 5.5 release).
    Latest WPbakery 6.3 is also added in the theme update.

    Regads,
    DFD Team

    #15444

    petersuykens
    Participant

    I have the same problem, i’ve updated everything, still my slider and most of the content is gone!
    No problems visiting the website in Edge, just problems is Chrome and Safari.
    http://www.baby-zen.be

    #15445

    Ellen
    Keymaster

    Hello Petersuykens!

    We cannot see the issue on your site. In case there any issues left, please, create a ticket http://rnbtheme.com/documentation/support-ticket and our team will check it for you.

    Regads,
    DFD Team

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.